This policy describes the current public website and its quote-request form. The website does not currently offer online payments or customer accounts.
Information you choose to provide
If you email, call, text or message Stitch Punch, you may provide your name, contact information, artwork, garment details, order information and other content needed to answer your request or perform services.
Quote form
When you submit the quote form, the details you enter are transmitted through Cloudflare and delivered to the Stitch Punch business inbox. The form is used to answer your inquiry and prepare a quote; it is not used to add you to a marketing list.
Automatic technical information
The hosting provider may process standard technical information such as IP address, browser type, requested page, timestamps and security events to deliver and protect the website. Font providers may receive basic request information when browser fonts load.
Website analytics
Stitch Punch uses Google Analytics to understand website traffic, page usage and whether a quote request was successfully submitted. Analytics may process technical and usage information such as page views, browser or device information, referral source and approximate location. Quote-form fields, artwork files and the contents of your project message are not intentionally sent to Google Analytics.
How information is used
- To respond to inquiries and prepare quotes
- To produce and deliver requested services
- To maintain business records and resolve order questions
- To protect the website and prevent misuse
- To meet applicable legal and tax obligations
Sharing
Information may be processed by hosting and email providers, including Cloudflare and Google, as reasonably needed to deliver your inquiry and operate the business. It may also be shared as needed to process an approved order, deliver goods or comply with law. Stitch Punch does not sell personal information.
Retention
Business communications and order records are kept only as long as reasonably needed for customer service, accounting, legal and operational purposes.
Third-party links
The site links to services such as Instagram and email providers. Their own privacy policies apply after you leave this website.
Your choices
You may request access to, correction of or deletion of personal information held by Stitch Punch, subject to legal and recordkeeping requirements.
Contact
Questions about this policy may be sent to stitchpunchnyc@gmail.com .