Questions before production.
Clear answers about artwork, garments, quantities, pricing and timing.
Small orders and samples are welcome. Setup and digitizing are spread across fewer pieces on a small run, so the per-piece price may be higher than a larger quantity.
Yes, when the garments are suitable for the requested decoration. Please provide extras when practical because customer-supplied items may not be replaceable if a production issue occurs.
Yes. Tell us the garment type, fit, color, budget and intended use. We can recommend options from common wholesale brands and suppliers.
Vector files such as AI, EPS, PDF or SVG are best when available. Clear PNG files and reference images can also be reviewed. Embroidery still requires digitizing into a stitch file.
Digitizing is the process of rebuilding artwork as stitch instructions—stitch types, directions, density, underlay and sequence—so the machine can reproduce it on fabric.
Not always at every size. Tiny text, very thin lines and very fine detail may need to be simplified or enlarged so the thread remains clean and readable.
Yes, for suitable hat designs. Puff works best with bold shapes and sufficiently wide stitch columns. Fine detail is normally better in standard flat embroidery.
Quotes consider quantity, stitch count, number of placements, garment type, design setup, personalization, finishing and deadline. Send the actual details for accurate pricing.
Turnaround varies with quantity, garment availability, artwork approval and the current production schedule. Timing is confirmed for each order; share a required date before approving.
Brooklyn pickup can be coordinated by appointment. Delivery or shipping options depend on the order and destination and should be confirmed in the quote.
Follow the garment care label. In general, wash decorated apparel inside out with mild detergent, avoid high heat and do not iron directly over DTF graphics.